What Our Clients Are Saying About Us
Find out why Four Points Remodeling & Design Center located in Pittsford, NY is one of the most preferred renovation companies in the Rochester, NY area. Take the time to read our customers’ testimonials!
Jim & Missie Montgomery, Owners
"Hi Missie! It's me Darlene. You remodeled our kitchen a little over a year ago (yikes time goes by fast). We just want you to know how much we love it. Every day I say a 'thank you' prayer when I walk into my beautiful kitchen. Thank you again from the bottom of my heart." - DarleneI also want to let you know how great the guys have been as well. They’re doing such a great job and are so considerate to work with. There truly has been minimal disruption to the house and our routine. Please let them know how much we appreciate their customer focus, craftsmanship and everything else they’re doing to make this come together. - Eileen C.
“Jim and Missie (owners) are honest, professional people who truly put their customers first. The 2 young men who did much of the construction work (employees of Four Points Remodeling, not sub-contractors), are top-notch craftsmen. The job site was always cleaned at the end of each workday. Being able to go to their design center to pick out the materials that I wanted in my new kitchen made the project much less stressful for me.
Missie came up with a very functional design for my new kitchen layout and for the materials that I ended up selecting. There were a couple of little glitches during the project that was promptly addressed to my satisfaction. Communication was very timely and clear. I'm very pleased with my new kitchen and have recommended them to friends. I would hire them again for future remodeling projects.” - Annette B.
“We got 3 bids for this project. Missie’s plan was by far the most complete and most thoughtful. Four Points was the most expensive of the 3, but the bids were not apples to apples. We felt that the Montgomery’s listened to our needs best and balanced our desires with our budget most effectively.”
– Heather W.
“The first time we met the installers, we were completely at ease—what a “team!” Very efficient and neat. Felt like ‘family.’”
– John S.
“They were the most professional contractors with whom I have hired. The quality of work, along with the care and respect they showed us, was superior!! I was not sure exactly what I wanted and they helped to guide me on where I should and should not spend money during the design phase. I cannot say enough about the men who showed up daily to do the remodel. Excellent company. I would hire them again in a second.”
– Kathleen W.
“Every phase, every representative of the company…approachable, knowledgeable, professional, and thorough. Prompt, communicated well throughout the entire job.”
– Carol M.
“Missie and Jim have years of experience and are wonderful people to deal with. Their crew is also extremely skilled. Missie has a great eye and was very helpful in choosing the tiles and countertops. What impressed us most was the follow-up after the job was done and their ongoing efforts to make sure that things were right. Not many service providers follow-up after the job is complete.”
– Sudipt D.
“This is the second remodel project we had Jim and Missie and their crew do for us. The first was our kitchen, which was also great. They are so helpful and patient when considering the design plans and options. They work to really understand your needs, aesthetics, and budget. Their crew is very professional and SKILLED!”
– Christine W.
“Jim and Missie and their team did a wonderful job! They were knowledgeable and responsive, and I truly enjoyed working with them. I highly recommend them.”
– Diane W.
“This is the second home redesign we have done with Jim and Missie. They are a superior design team that spends the time necessary to meet the homeowner's vision. I have a disability that keeps me confined to a scooter, and the kitchen redesign makes so much more of the kitchen accessible to me.
Joe and Bogdon, the crew who worked on our home, have some of the best work ethics we've ever experienced. I will never run out of words to describe how pleased we are so I am keeping this brief!”
– Georgia P.
“The highest grade I can give is an A? Why is it not possible to give this group a rating of A+? My wife and I had our kitchen gutted and totally rebuilt by Four Points Remodeling & Design and Design Center this summer. The whole experience was an exercise in maximum customer delight (well past satisfaction).”
– Robert W.
“The whole experience was very positive. Missie found space in my kitchen that I didn't think was possible. Her design was innovative and professional. My kitchen is very convenient and much easier to cook in and live with, and I still have empty spaces to fill as a result of her design. She made recommendations for the flooring and backsplash, which I followed and am extremely pleased with the result.
It is very, very seldom that you can make a recommendation without some reservations. I have no reservations about recommending Four Points. They are delightful to work with and their work is outstanding.”
– Kathy S.